AXA was looking for ways to establish and maintain a culture of operational and technical excellence in the delivery of its MyAxa mobile application for use by its global customers.

Our work


The objective of the initiative was to ensure that the design and functionality of the platform was optimised, across all of its major product and service streams, including its corporate, home, car, medical and travel insurance products.


Maltem embedded a specialised team alongside AXA’s own in-house Digital team to support the design and development of MyAxa, and to assist the company in establishing new, robust systems for the ongoing maintenance of the MyAxa mobile application and website.

In this role, the Maltem team supported onboarding of new developers, participated in prototyping workshops, and led a website to revamp project from estimation to delivery, which resulted in measurable increases in the speed, coverage, maintainability and quality of user experience for the platform.